In the world of technology, there seem to be too many acronyms to keep track of. But the most important for your business right now is SIP.
IP, or Session Initiation Protocol trunking, was created by the Internet Engineering Task Force (IETF). IETF created SIP as an open-signaling protocol standard.
SIP Acts to Simplify Communication
SIP can connect a range of communication devices, such as phones gateways, proxies, servers, soft-phones (on PCS, PDAs, etc.), Private Branch Exchange (PBX) systems, instant messaging, videoconferences, and collaboration systems.
With SIP trunking, your phone system calls are ‘translated’ to VoIP so that they can run over the Internet.
Why should businesses consider SIP Trunking?
Before SIP, enterprise communications had separate structures of voice and data communication.
This separation can cause a breakdown in enterprise communication as the system cannot balance out fluxes in voice and data communication. This old system cannot handle an increase in calls and customers receive busy signals, while the Internet may be completely underutilized.
By connecting a range of devices, whether it be a voice, video, or text, SIP simplifies communication and makes businesses technologically competitive. For example, calls to the user’s mobile phone, direct office line, and even home phone can be sent directly to an assistant during certain times of the day.
SIP trunking offers businesses the best of both worlds. Keep your current phone system, but still enjoy the benefits of using VoIP: driving down costs, increasing agility and providing reliable, quality phone service.