A good custom home building company should not just be good in construction. It should offer many personalized features to its clients just to make sure that the clients get their dream home. It should provide proper customer service to its clients. It should have proper systems in place so that the clients can call them or email them or even visit them. It should arrange a free visit to its clients so that they can visit the existing properties of the building company. That way they can see for themselves how good their work is.
Complete transparency is important. Some builders take the requirements and the money from their clients and keep the clients in the dark until the project gets completed. The clients would not know what is getting built. If the home did not turn up as expected, then they would be completely disappointed. This is a very wrong approach towards custom home building and companies should avoid doing that. They should always keep the client informed of the progress of the project till the very end so that they know what is getting built. The clients on their part should insist the building company to be fully transparent. Any custom home construction company which doesn’t want to be transparent should be avoided. It just means that they are doing something fishy.